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    • SAEBUR SUPPLY 2025 Shipping/Return Policies

                                                                  


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    2025 SHIPPING & RETURNS POLICY FOR
    SAEBUR SUPPLY.

    See below for more info, or click here for a Printable Copy

    ORDERING:

    Phone Orders: 1-800-323-0229 / Email Orders: customerservice@wehmer.com | Web Orders: www.wehmer.com

    PAYMENT OPTIONS:

    Open account invoices are payable 30 days from date of invoice. Payments are accepted by Check, Visa, MasterCard, Discover, American Express, ACH Transfer or Bank Wire Transfer. All orders are payable in US Dollars. Returned checks are subject to a $36.00 bank fee.

     

    ACH PAYMENTS & INTERNATIONAL BANK WIRE TRANSFERS: 

    THE HUNTINGTON NATIONAL BANK
    41 South High Street, Columbus, OH 43215 USA
    To the account: SAEBUR SUPPLY
    SWIFT CODE: HUNTUS33 / ABA ROUTING #: 044000024 / ACCT #: 01068306677

     

    SHIPPING & DELIVERY: 

    Domestic US Customers: SAEBUR SUPPLY delivers most domestic orders via UPS ground. Any Next Day Air, Second Day Air or Third Day Select Delivery are available at an additional charge upon request. Hazardous materials and/or acrylic liquid monomers may not ship via air - only ground.

    International Customers: SAEBUR SUPPLY delivers International orders via UPS Worldwide Expedited, Worldwide Express & Worldwide Saver. Please inquire for shipping rates on all orders outside the continental U.S.A.

    I M P O R T A N T 

    Any damages or losses need to be declared within seven (7) days of receipt. Claims made after this time cannot be assured full process recovery from delivering carrier! 

     

     

    RETURN POLICY: 

    1. To be acceptable for credit or exchange, returned goods must have been purchased during the preceding 
      1 month ( 30 days ) - be in current trade packaging, and in saleable condition per our factory inspection. 

    2. Authorization to return goods for credit or exchange must be obtained by contacting our Customer Service Dept. at 1-800-323-0229. An RGA (Returned Goods Authorization) number will be assigned to your return.
    3. Shipments must be sent Prepaid to Elmhurst, IL accompanied by the following:
      a) Assigned RGA# must be marked on the outside of the carton as well as the paperwork inside the package. Any return that does NOT indicate an RGA# will be refused.

      b) A copy of the SAEBUR SUPPLY invoice and/or Customer's Purchase Order must be included with the return.
      c) A copy of the SAEBUR SUPPLY Packing Slip (if available) should accompany the return.

    4. Use the following address to return all products:

      SAEBUR SUPPLY a division of WEHMER CORPORATION
      Returned Goods Dept. - RGA #_________
      483 W. Fullerton Avenue
      Elmhurst, IL 60126-1404
    5. Merchandise returned with prior authorization and an assigned RGA # on the carton will be accepted for an even exchange or credit at the original purchased price - less a minimum 10% restocking fee – with the exception of defective or recalled products, or if SAEBUR SUPPLY erroneously sent wrong items.
       
    6. No Custom-Made equipment nor Electrical items may be returned. IF prior authorization and an assigned RGA number was approved for Custom-Made equipment or Electrical items, an even exchange or credit will be granted less a 30% restocking fee. 

    7. Return freight costs are the responsibility of the customer; unless the return is due to a SAEBUR SUPPLY, error. 

     

    RETURNS NOT FOLLOWING ABOVE POLICY MAY BE REFUSED OR SUBJECT TO A 30% RESTOCK FEE.